Thank you for considering using M & M Business Solutions Food Manager’s Training Headquarters. I have been teaching for 20 plus years, and I love keeping our communities safe to our hospitals to local restaurants and assisted living facilities. Everyone deserves a quality education mixed in with some fun. I take this course seriously because to me, “ it is about life or death”. It is my job to get you to understand this course can save lives with the benefit of a certification. I wanted to bring you value and flexibility. This is why you choose which exam voucher you want and need as well as how you want to study.
We apologize for any inconvenience and aggravation this may have caused you. Please try the following:
1. Yes, for ServSafe and PROMETRIC. You will have to buy your exam voucher/proctor fee through PROMETRIC directly.
2. No, for NRFSP the fee is included in your EXAM voucher.
HOW TO REGISTER AT PEARSON VUE TO BE PROCTORED AT TESTING SITE?
The easiest way is to register online.
1. Go to www.pearsonvue.com
2. Click on "Schedule or Reschedule an Exam"
3. Click on the "N" link
4. Select "National Registry of Food Safety Professionals (NRFSP)"
5. Click on Sign In or Create an Account
6. Select "ICFSM: International Certified Food Safety Manager"
7. Follow the prompts to register (Language, Location, Etc.)
PS: You enter your voucher information on the last tab. There will be no charge.
Takes about 5.5 hours. This is a self-
1. Check your spam or junk folders especially if you used a work email address. (Did it go to the person’s email that registered you for class? Yes, you have to get the information from them.)
2. You will receive an email from M & M Business Solutions as a receipt. On the receipt are the Student Sign In, Exam Voucher. Remember your login and password because you need them to access your study material, recording and other important information.
3. We do our best to get it out to you quickly within the hour. It can take up to one business day to be able to sign in. Our hours are M-
4. Did your payment go through?
5. Did you use the same name and email on payment Shopping Chart as what was given to you?
6. We strive to get you started immediately. Again, if you cannot sign in one business day, call or text Chef directly at 817-
Please look at your receipt/confirmation email for User ID and password.
Please register, enroll and pay for services 1 day in advance from the specific date and time scheduled. This ensures the class and/or proctoring service is not canceled. Chef is willing to take registrations up to 4:30 pm CST the day before, but please call her to confirm.
You are encouraged to study and take your exam within two weeks. The recorded online class and/or study materials will be good for 60 days. Your EXAM Voucher does have an expiration as well, so please go take your test within 30 days and you will have no worries. You will do GREAT!
We do not refund our online products and services. EXAM Vouchers are non refundable because they are unique to the student.
2. The Food Handlers Class is offered in English and Spanish.
WHAT LANGUAGES DOES THE FOOD HANDLER CLASS COME IN?
English and Spanish and the class is self-
WHY DON’T YOU HAVE A GUARANTEE?
I am not allowed to according to ServSafe® rules being an Instructor and Proctor. I will assure you if you study all of the material, watch the class in its entirety, watch all the videos in the library/YouTube channel, do all the practice tests and making in the 90’s and do not have a learning disability or test anxiety you should pass with flying colors. I’ve been teaching this 20 plus years, and I’ve seen it all. You will have questions on the test that throw you for a loop. This is where understanding the concepts and comprehension play a major part in answering the test questions on exam day. You will not do well by studying the practice exams alone or the Free Gift. This is why the orange package is so popular because you get everything!
DO YOU GIVE CORPORATE DISCOUNTS?
Yes! Call for details or e-
DO I NEED A BOOK?
No! Study the study material and watch the class recording in its entirety you should not need a book.
DO YOU PROVIDE A STUDY GUIDE?
The study material is the study guide on steroids. The Free Gift is a quick reference guide.
HOW LONG IS THE FOOD MANAGER CERTIFICATION CLASS RECORDING?
5.5 hours. You determine how fast you go through the material. You are encouraged to watch it from start to finish.
HOW LONG IS THE FOOD MANAGER CERTIFICATION GOOD?
WHAT DO I DO WHEN I CAN’T SIGN IN?
1. Look at your receipt for details.
2. The log in information is case sensitive. Check your CAPS lock.
I NEED HELP, WHO DO I CONTACT?
You may fill out the Reach Out form which goes directly to Chef Marshie Morgan for all other inquires. She responds to those forms between 10-
CAN I REGISTER AT THE DOOR TO TAKE EXAM?
Advance registration is required! We strongly recommend that you consider registering at least two weeks in advance to secure your seat at the testing center. This will give you plenty of time to study and master the materials. The testing centers have been known to administer the exam the day of registration provided a seat is open and there is still time in the day to complete the exam.
WHAT TIME DOES THE CFPM OR CFM EXAM START?
This will depend on you and your personal schedule giving you maximum flexibility.
WHAT IS A CERTIFIED FOOD PROTECTION MANAGER (CFPM OR CFM)?
They are the same (CFPM = CFM). Certified Food Protection Manager is a designation awarded to individuals passing a written examination on their knowledge of food safety and sanitation. The standards for certification are developed by the CFP, Conference for Food Protection , a national food safety deliberative body, and endorsed by the FDA, U.S. Food and Drug Administration. The ServSafe Manager’s Exam is formally referred to as ServSafe Food Protection Manager’s Exam. In other states, such as, Florida it is referred to as a Certified Food Manager or Certified Professional Food Manager’s (CPFM) exam.
HOW LONG IS THE FOOD MANAGER CERTIFICATION GOOD FOR IN MY STATE?
5 years and ANSI accepted and approved. Keep in mind some jurisdictions will want you to re-
CAN THE MILITARY TAKE YOUR CFM, CERTIFIED FOOD MANAGER COURSE?
Yes, I would be honored to have you take my class. I appreciate our armed forces. NRFSP offer international testing sites through Pearsonvue. This certification helps because as you get stationed in another part of the world your certification goes with you and good for 5 years.
HOW DO I OBTAIN A DUPLICATE FOOD MANAGER CERTIFICATE?
ServSafe eCertificates you can access and print your own valid certificate at any time and there is no cost to this service.
Prometric and Personvue may be contacted and they will charge you a nominal fee and send you out a new certificate.
WHICH FOOD SAFETY CERTIFICATION IS THE BEST?
Keep in mind most employers do not require a specific program, as long as, you have an ANSI-
CAN I GET COLLEGE CREDIT?
I can not speak on the behalf of the university or college, but I am a culinary professor and have given college credit. I have taught students studying: nutrition in New Mexico, dietitians in Texas and Maryland, a nutritionist in El Paso, hospitality students from Houston, Austin, Denton, San Antonio and beyond, culinary students in Las Vegas, Los Angeles and Phoenix, AZ. Ask your school or university before buying a program from ServSafe or Prometric directly because our training program will save you money in the long run.
WILL THIS FULFILL MY CONTINUING ED REQUIREMENT?
I have given continuing education credits to dietitians and nutritionists.
Minnesota Department of Health has approved our classes and will give 4 CEUs based the Refresher webcast course you take.
*Additional cost for Exam Voucher for those in certain countries outside of the Americas.
What locations have your online classes and materials reached?
Houston, Longview, Bedford, Burleson, Round Rock
San Antonio, Lufkin, Big Spring, The Woodlands
Dallas, McAllen, Bryan, Waxahachie
Austin, Mesquite, Carrollton, Wylie
Fort Worth, Midland, Cloverleaf, Temple
El Paso, Nacogdoches, Conroe, The Colony
Arlington, Odessa, Colleyville
Corpus Christi, Pasadena, Denison, De Soto
Plano, Port Arthur, McLean
Laredo, Richardson, Eagle pass
Abilene, San Angelo, Edinburg
Amarillo, San Marcos, Euless
Baytown, Sherman, Grapevine
Beaumont, Texarkana, Hurst
College Station, Texas City, Kingsville
Denton, Tyler, Lewisville
Galvesston, Victoria, La Porte
Grand Prairie, Waco, Lufkin
Harlingen, Wichita Falls, McKinney
Irving, Deer Park, San Benito
Killeen, Grand Prairie, Schertz, Pasadena
New York City,
Loss Angeles, Long Beach
San Diego, Oakland
San Jose, Anaheim, Santa Barbara
San Francisco, Santa Ana, Sacramento
Fresno, Riverside, Backersfield
Aubora, Fort Collins
Mesa, Chandler, Glendale
Pigeon Forge, Chattanooga
Woodbury, Andover, Savage, Fridley, White Bear Lake
Eagan, Maple Grove, Coon Rapids, Rosemount
Eden Prairie, Burnsville, Blain, Lakeville
St. Cloud, Minnetonka, Apple Valley
Edina, St. Louis Park, Mankato, Maplewood
Richfield, Roseville, Winona, Chaska, Elk River
Jacksonville and Tampa, Florida
Columbus and Cleveland, Ohio
Charlotte and Raleigh, North Carolina
Portland, Multnomah, Washington, Marion, Clackamas, Yamhill, Benton, Lane, Jackson and Polk, Oregon
Albuquerque, New Mexico
Oklahoma City and Tulsa, Oklahoma
Virginia Beach, Virginia
St. Louis, Springfield, Independence and Kansas City, Missouri
Little Rock, Fort Smith, Fayetteville and Springdale, Arkansas
Tucson, Mesa, Chandler and Glendale, Arizona
Mount Pleasant, Utah
Nevada, Las Vegas
UNT University of North Texas Hospitality and Tourism
TCC Tarrant County College
TWU Texas Woman’s University
UT University of Texas
ACC Austin Community College